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Why does retail love digital learning so much?

A complete white paper to get inspired by the best practices in retail and to take an example from a concrete case : Akademy by KIABI.



We will skip the question “Does retail like Digital Learning?”, because the answer has been known for a long time: e-learning, an earlier form of Digital Learning, very quickly convinced the retail sector, which has become one of the best promoters in the business world.

Why does retail love Digital Learning?
Answering this question also means helping other business areas to identify good reasons to move forward in the digital transformation of their training practices and systems.

To avoid answering too abstractly, we will call on the excellent example given by KIABI; an illustration that is all the more relevant since, like all retail brands, KIABI has suffered the full force of the 2020/2021 health crisis.

What you will find in this document: 

👉Best practices of Digital Learning in retail

👉Keys to understand the benefits of digital learning, even in times of crisis

👉Feedback from training managers in the retail sector

👉A concrete example of implementation with the Akademy by KIABI project

About the authors

Michel Diaz

Michel Diaz is co-founder and associate director of the consulting firm FEFAUR. An expert in digital learning and a speaker, he regularly speaks and publishes in France and abroad.r

Elodie Primo

Founder and CEO of MOS - MindOnSite, Elodie leads the strategy of the new Digital Learning solutions developed within the Weidong-Demos group

MOS - MindOnSite is a Swiss e-learning solutions provider.
Our goal is to enable Learning & Development managers to achieve their objectives and create value for their learners through customised, fun and engaging e-learning tools. More than 200 companies already trust us to accelerate their growth and digitalise their training process. 

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